Expert Global Solutions Workshop and Recruiting Event

Hiring for Customer Service Representative Positions

Responsibilities will include:

Talking to customers over the phone, email or chat to resolve their questions or concerns
Accurately document and update customer records in the computer system
Upsell products or services to customers, if appropriate
Remain calm and helpful even when dealing with upset customers
Escalate customer complaints and/or calls to your manager when necessary
Provide feedback and recommendations to your manager on ways the company can improve
The event will also include a workshop will include resume writing techniques and interview skills.

There’s real opportunities to learn, grow and advance your career!

Register today, contact Karen Monk at or Kurt Clemons at .

Phone: (757) 865-5810
Email:
Website: www.vaemploy.com

Address:
Virginia Employment Commission
600 Butler Farm Road
Suite B
Hampton, Virginia 23666